Integrated Voice Features
Standard Features
Integrated Voice has standard and optional add-on features. These features may vary depending on the delivery method—Analog Lines, PRI Services (T1-CAS, ISDN-PRI), or SIP Trunking. All services include unlimited local calling. A variety of long distance plans are available.
| Feature Name | Description |
|---|---|
| Basic Line Hunting | Series Hunting—each line is attempted in a predefined order, starting with the dialed number; calls do not loop. |
| Call Logs | Call logs are available through administrative portal and through some applications. |
| Call Forwarding | Forward incoming calls to another direct-dial phone number. May be handled by customer PBX. |
| Call Return | Return the last call received. Not available with T1-CAS, ISDN-PRI, or SIP. |
| Call Transfer | Transfer an active call to another number or voicemail. May be handled by customer PBX. |
| Call Waiting | Provides notification of a second call while a call is already in progress. Allows switching between calls. |
| Call Hold | Place a call on hold while answering another call. May be handled by customer PBX. |
| Directory Assistance | Local directory assistance service reachable by dialing 411 or (area code) 555-1212. |
| Enhanced 911 (E911) | MegaPath provides 911 routing to the appropriate emergency dispatch center. |
| Last Number Redial | Automatically redial the last number dialed. Not available with T1-CAS, ISDN-PRI, or SIP. |
| Local Outbound Calling | Outbound calls must originate from a MegaPath-provided number or numbers ported to the MegaPath network. |
| Inbound Calling | Allows for receiving calls from the PSTN or other MegaPath users. |
| Inbound Caller Name & Number Delivery | Relays caller name and number as provided to the MegaPath network. |
| Outbound Caller Name & Number Delivery | Relays company name and number to the called number as provided to MegaPath. |
| Operator Assisted Dialing | Dial "0" to reach an operator for assistance with calling cards, credit card, third-party, and collect dialing. |
| Three-way Calling | Enables addition of a third party to your conversation. May be handled by customer PBX. |
| Toll-free Inbound Calling | Toll-free Inbound service is available if toll-free numbers are acquired from MegaPath. Inbound Minute Plans are available. |
