MegaPath Corporate Policies

When placing an order with us and using our services, you do so under these Terms and Conditions and Acceptable Use Policy. MegaPath provides its Services subject to:

• Terms and Conditions governing our business relationship with you. (Updated Jan. 2, 2012)
• Acceptable Use Policy governing your use of the Internet and our Internet-related services such as email and Web hosting.
• Privacy Statement governing the privacy of your information. (Updated Jan. 2, 2012)
• Service Level Agreements behind our products and service. (Updated Feb. 13, 2012)
• Standard Fee Schedule (Updated Jan. 2, 2012)
• Ancillary Call Rates
• Copyright (DMCA) Policy (Updated Jan. 2, 2012)
• Subpoena Policy (Updated Jan. 2, 2012)
• Customer Notification of 911 Service Capabilities For Voice over Internet Protocol Customers
• Internet Access Service Network Management Disclosure

Duet Documents

The following set of Terms and Conditions apply only to those MegaPath customers who purchased our Duet Services.

• Duet Terms & Conditions
• Ancillary Terms and Rates for Duet Service
• Ancillary Terms and Rates for Duet PRI and SIP Trunking
• MegaPath Duet SLAs
• MegaPath Hosted Duet SLAs

SLA Claims

If you need to file an SLA claim, please fill out the following online form:
SLA Claim Form